We’d love to be a part of your next move, so call Reid Removals, it will be the best move you ever make!
Save $$$’s by booking on a backload. Weekly South bound backloading is available from the following locations and more: Cairns, Townsville, Mackay, Rockhampton, Gladstone, Hervey Bay and more- enquire now and save $$$’s
How long is my quotation valid for?
What happens once I have decided to go with your Quote?
How much notice do I need to give to book a move?
How long will it take?
What sort of documentation do I need to sign?
What if my date changes?
Do I need Insurance?
As we are not an Insurance Broker, we cannot give you a Policy. We can, however, refer you to Carts Removals Insurance whereby you can obtain a free quotation. The process is very simple and easy to understand. Their website is www.removalsinsurance.com.au, we also advise you to contact your own Insurance Company to find out if they have this type of cover for their customers and, if so, compare the prices.
If you decline to take insurance, but damage occurs, you will be unable to make any claim for any damage sustained
What time will you arrive?
What happens if I can’t be at the property when the furniture is loaded or delivered?
When do I have to pay for the work that is done? Do I have to pay up front?
Can I pack my own boxes?
You will require:
- Clean sturdy cartons
- Clean newspaper
- Bubble wrap
- Marking pens
- Keep aside all important documents and items you will need immediately in your new home
- Pack one room at a time, with similar items in each box
- Wrap each item individually and place a layer of cushioning at the bottom of the box, in the middle & at the top
- Place heavier items at the bottom of the box
- Label each box carefully with your name, the contents and the room it is to go into
Where can I get packing materials?
What items are you unable to move?
- Cooking Oils
- Cleaning Solvents
- Aerosol Cans
- Paint Thinners
- Methylated Spirits
- Weed Killers
- Photographic Chemicals
- Swimming Pool Treatments
- Under Australian Law, Reid Removals are unable to transport firearms.
- In addition to the dangerous goods listed above, it is prohibited to transport explosives, ammunition and toxic materials.
What do I do with my clothes?
What do I dismantle and assemble in preparation for my relocation?
What should I do if the volume of my shipment changes?
What if something that I said wasn't going, now is going?
What do I do if settlement doesn't go through or I cannot get access to my new property?
If need be, can Reid Removals help me with storage?
How am I billed for Storage Fees?
Should the Crew remove their shoes/boots when walking in the house?
Can I move my pets?
Can I move my car / boat / trailer / caravan / motor bike?
Can I move my plants?
Can I move food?
How should I prepare my fridge & freezer?
Is there anything I have to do to prepare appliances and machinery for removal?
Lawnmowers and other gardening equipment should have the petrol drained from the tanks. If you are sending these items interstate or into store, they will also need to be cleaned.
Gas BBQs require special preparation before removalists will agree to remove. Click here for more information